Excellent service, fast and speedy and good quality furniture.
TOTALLY SHAMBOLIC OPERATION & SERVICE - AVOID! AVOID! AVOID!We were lied to by Gemma and William that our stock had been despatched on THREE separate occasions, when it hadn't even been picked. We were then told their courier had scanned it as 'next day' instead of 'am' however this was another lie, as it later transpired the stock had not even been picked! Receipted emails to customer service are not answered, despite being received by Keith Jardine. Disgusting service and not the first time they have got it wrong for us... but be assured this will be the last time. This supplier is now permanently delisted and we actively recommend anyone else thinks twice about giving them business.
BE VERY CAREFUL TO READ TERMS OF BUSINESS - RECEIVED FAULTY FILING CABINET, I WAS NOT IN OFFICE WHEN IT WAS DELIVERED ON 26TH JAN 18 PM. DIDN'T UNPACK TILL 6TH FEB 18 - 7 WORKING DAYS LATER - LOOKED PERFECT - OPENED DRAW AND IT WAS NOT FITTED TO THE RUNNERS. BEEN TOLD AS WE DIDN'T REPORT WITHIN 3 DAYS OF DELIVERY WE ARE NOT ENTITLED TO NO REPLACEMENT ! EVEN THOUGH IT HAS A 5 year manufacturer's guarantee - CUSTOMER SERVICE MANAGER SAID IT IS A FAULT FROM DELIVERY - I SAID HOW DO YOU KNOW - HE SAID AS WE HAVE HAD THIS ISSUE BEFORE!!! SURLY IF THEY HAVE THEY CAN APPOINT A BETTER DELIVERY FIRM OR HIGHLIGHT THE 3 DAY RULE ON DELIVERY PACKAGING OR INVOICE - NOW LEFT OUT OF POCKET 156.00 WITH A FILING CABINET THATS NOT WORKING!!! THEY HAVE OFFERED TO SELL ME ANOTHER FOR 90.00!!!! GREAT CUSTOMER SERVICE, I THINK NOT !!! THANK YOU VERY MUCH. - STAY WELL CLEAR OF THEM ORDER FROM LOCAL STATIONERY FIRM BETTER CUSTOMER SERVICE THAT WILL REPLACE FAULTY GOODS. MIGHT PAY MORE BUT WILL BE WORTH IT IN LONG RUN.
Do NOT buy from this company! Ordered a desk in November 2017. It's mid January now and still waiting for it to be delivered. Also, they deliver once a week at a time that only suits them. Staff are unhelpful and useless.Biggest mistake I ever made!
Have dealt with this company twice now and have always received fantastic service. Prompt delivery and competitive prices. They even found some replacement castors for a discontinued chair for me. Very happy with them and would deal again
Equip4work® Ltd. is a UK Furniture Store based in Dumfries, Scotland. Equip4work® Ltd. is located at Dumfries Enterprise Park, Tinwald Downs Rd, Heathhall, Dumfries DG1 3SJ, UK.
Please contact with Equip4work® Ltd. using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Equip4work® Ltd. opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Furniture Store in Dumfries
You Might Also Consider